SHIPPING & RETURNS POLICY
Last updated: September 2026
Thank you for shopping with WYSDO. We want your ordering experience to be simple and transparent.
Shipping Destinations
WYSDO currently intends to fulfil orders within Canada.
Our final available shipping destinations will be confirmed during checkout as our shipping configuration is completed.
Processing Times
Orders are processed before shipment. Our standard processing timeframe will be published here once our fulfilment arrangements are finalized.
Orders placed on weekends or holidays may be processed on the next applicable business day.
Shipping Costs
Shipping charges, when applicable, will be displayed at checkout before you complete your purchase.
Estimated Delivery
Delivery times may vary depending on the destination, shipping service and circumstances outside our control.
Once our shipping partners and services are finalized, more specific delivery estimates will be added to this policy.
Incorrect Shipping Information
Customers are responsible for providing complete and accurate shipping information when placing an order.
If you notice an error in your shipping address, please contact us as soon as possible at hello@wysdo2.com. We cannot guarantee that an address can be changed after an order has been processed or shipped.
Damaged, Incorrect or Missing Products
If your order arrives damaged, contains an incorrect product, or has an item missing, please contact us promptly at hello@wysdo2.com.
Please include your order number and, where applicable, photographs showing the condition of the package and product so that we can review the issue.
Returns
Because WYSDO sells food products, special conditions may apply to returns for reasons of food safety and product integrity.
Our final return eligibility and procedure will be published here before the store begins accepting customer orders.
Refunds
Approved refunds will be issued according to the original payment method where applicable. Processing times may vary depending on the payment provider.
Questions About Your Order
For shipping, order or return inquiries, contact: